Last updated: [05/25/2026]
Welcome to Eros Crystal ✨
These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to the terms below.
Please read them carefully before purchasing.
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1. OVERVIEW
Eros Crystal provides handmade crystal jewelry, ritual tools, incense products, and spiritually inspired lifestyle items.
Throughout the site, the terms “we,” “us,” and “our” refer to Eros Crystal.
By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions.
If you do not agree to all terms stated here, please do not use our website or services.
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2. ONLINE STORE TERMS
By using this site, you confirm that:
• You are at least 18 years old, or have permission from a parent or legal guardian
• You will not use our products for illegal or unauthorized purposes
• You will not violate any laws in your jurisdiction
• You are legally capable of entering a binding agreement in your country or region
By placing an order through this website, you agree that you meet the legal age requirements applicable to your location.
Any breach of these terms may result in termination of services.
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3. PRODUCT INFORMATION
We strive to display product images, descriptions, and details as accurately as possible.
However, due to:
• lighting differences
• screen settings
• handmade craftsmanship
• natural crystal variations
actual products may vary slightly from listing photos.
All sizes and measurements are approximate.
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4. HANDMADE & NATURAL CRYSTAL DISCLAIMER
Each Eros Crystal piece is handmade and prepared individually.
Natural crystals may contain:
• inclusions
• texture variations
• color differences
• internal lines
• unique patterning
These are natural characteristics and are not considered defects.
Because each crystal is unique, no two pieces will ever be identical.
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5. PRICING & PAYMENT
All prices are listed in USD unless otherwise stated.
We reserve the right to:
• change pricing at any time
• modify or discontinue products
• refuse orders at our discretion
Payments are securely processed through third-party payment providers.
We do not store your payment information directly.
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6. ORDER PROCESSING
All orders are handmade and prepared with care.
Please allow approximately 3–7 business days for processing before shipment.
Processing times may increase during:
• launches
• holidays
• promotional events
• high order volume periods
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7. SHIPPING & DELIVERY
Once your order ships, tracking information will be sent automatically via email.
Customers are responsible for monitoring shipment updates after dispatch.
Estimated delivery times are not guaranteed and may vary due to:
• customs
• weather
• carrier delays
• peak shipping seasons
Eros Crystal is not responsible for delays caused by shipping carriers or customs processing.
If a package is marked as “Delivered” but has not been received, customers must contact us within 72 hours for assistance.
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8. RETURNS & EXCHANGES
Due to the handmade and energetic nature of our products, all sales are generally final.
We do not accept returns or exchanges for:
• change of mind
• personal preference
• energy expectations
• natural crystal variations
• minor handmade differences
If your item arrives damaged or incorrect, please contact us within 72 hours of delivery with supporting photos.
Bracelet resizing services may be available depending on the design.
Customers are responsible for return shipping and reshipping fees for resizing services.
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9. SPIRITUAL & ENERGY DISCLAIMER
Eros Crystal products are intended for:
• spiritual use
• ritual practice
• aesthetic enjoyment
• personal inspiration
Our products and content are not intended to diagnose, treat, cure, or replace medical, psychological, legal, or professional advice.
Individual experiences with spiritual and energy-based products may vary.
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10. INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
• logos
• product names
• images
• graphics
• branding
• written content
belongs to Eros Crystal and may not be copied, reproduced, or distributed without written permission.
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11. LIMITATION OF LIABILITY
Eros Crystal shall not be held liable for:
• indirect damages
• incidental damages
• shipping delays
• lost packages
• misuse of products
• allergic reactions
• individual spiritual interpretations or experiences
By purchasing from our store, you acknowledge personal responsibility for product use.
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12. PRIVACY
Your submission of personal information through the website is governed by our Privacy Policy.
We respect your privacy and do not sell personal customer information.
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13. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will become effective immediately upon posting to the website.
Continued use of the site after changes are posted constitutes acceptance of those updates.
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14. CONTACT INFORMATION
For questions regarding these Terms & Conditions, please contact:
hello@eroscrystal.com
Thank you for supporting Eros Crystal ✨