Last updated: [05/25/2026]
At Eros Crystal, your privacy matters to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
By using this website, you agree to the practices described below.
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1. INFORMATION WE COLLECT
When you visit our website, we may collect certain information automatically, including:
• device information
• browser type
• IP address
• time zone
• pages viewed
• referral sources
• cookies and analytics data
When you place an order or contact us, we may collect:
• your name
• billing address
• shipping address
• email address
• phone number
• payment information
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2. HOW WE USE YOUR INFORMATION
We use your information to:
• process and fulfill orders
• provide customer support
• send order updates and tracking information
• improve website performance and user experience
• prevent fraudulent activity
• send promotional emails or newsletters (only if you subscribe)
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3. PAYMENT INFORMATION
Payments are processed securely through trusted third-party payment providers such as Stripe, PayPal, or Shopify Payments.
Eros Crystal does not directly store or have access to your full payment details.
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4. COOKIES & ANALYTICS
Our website may use cookies, pixels, and analytics tools to improve your browsing experience and understand website traffic.
These tools may include:
• Google Analytics
• Meta/Facebook Pixel
• TikTok Pixel
• other advertising or analytics platforms
Cookies help us:
• remember user preferences
• improve website functionality
• measure marketing performance
You may disable cookies through your browser settings at any time.
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5. EMAIL MARKETING
If you subscribe to our newsletter or enter your email on our website, we may send you:
• updates
• promotions
• product launches
• ritual or educational content
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
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6. HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share limited information with trusted third-party services necessary to operate our business, including:
• payment processors
• shipping providers
• email marketing platforms
• website analytics providers
These third parties only receive the information necessary to perform their services.
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7. DATA SECURITY
We take reasonable precautions to help protect your personal information.
However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
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8. INTERNATIONAL USERS
If you are accessing this website from outside the United States, please understand that your information may be transferred to and processed in the United States.
By using this website, you consent to this transfer.
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9. YOUR RIGHTS
Depending on your location, you may have the right to:
• access your personal information
• request corrections
• request deletion of your information
• withdraw consent for marketing communications
To make a privacy-related request, please contact us at:
hello@eroscrystal.com
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10. THIRD-PARTY LINKS
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices or content of those external sites.
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11. CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon posting to the website.
We encourage users to review this page periodically.
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12. CONTACT
For questions regarding this Privacy Policy, please contact:
hello@eroscrystal.com
Thank you for supporting Eros Crystal ✨