All orders are processed within 1–7 business days. Custom or ritual-based pieces may require up to 10 business days for preparation. We currently ship within the United States via USPS or other reliable carriers. Shipping options and rates are displayed at checkout.

Tracking information will be provided via email once your order has shipped. Delivery times vary depending on the carrier and destination. Transit time is not included in processing time. Eros Crystal LLC is not responsible for shipping delays caused by carriers, weather conditions, or incorrect addresses provided at checkout.

Please ensure your shipping address is accurate before completing your purchase.

This policy applies to purchases made through eroscrystal.com.